Find hidden files with Show Hidden Files

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Common Show Hidden Files support questions 

Application problems and questions regarding product features and functionality

Installation issues

Ordering/registration issues

Product upgrades

Support

Application problems and questions regarding product features and functionality

If I you have any problem or question concerned Show Hidden Files: 

First we should recommend to browse AKS knowledge base, represented on Show Hidden Files web site.

Please visit Solutions section.

If you have not found answer or have some other questions, that please feel free to contact us using on-line contact form on http://www.findprotected.com/support.htm page.

Installation issues

How to download Show Hidden Files

Please, visit http://www.findprotected.com/download.htm and download the latest version of Show Hidden Files.  

You should point your web-browser to that URL in order to download Find Protected.

How to install Show Hidden Files

First you should download Show Hidden Files from www.findprotected.com. Run downloaded find_protected.exe file and follow instructions of setup program. Finishing installation you can choose whether to run Show Hidden Files or run Show Hidden Files’s usage manual.

How to uninstall Show Hidden Files

Select Show Hidden Files option in Start -> Programs menu and select “uninstall”.

Ordering/registration issues

How to register Show Hidden Files

Please, go to Show Hidden Files ordering page: http://findprotected.com/ordering.htm and learn available license and pricing options. Once you choose necessary option you should click “Buy Now” link, which will bring you to ordering page.

Please note: our e-commerce provides suggest several ordering methods, including Credit Card, FAX Ordering, Postal Mail, Phone, Purchase Order. All ordering options are listed on the top of the page.

For example, purchase order URL for Show Hidden Files Single license.

How to register when already using evaluation version

If you are now trying Show Hidden Files evaluation version and want to register, please follow 2 steps:

1)    Visit registration page http://findprotected.com/ordering.htm to select appropriate license and purchase Show Hidden Files.

2)    Once you have filled and submit your purchase form to our e-commerce provider you will have order confirmation e-mails, with registration code included.

Please note: you will not be asked to download another version of software. You will just activate your copy of Show Hidden Files for unlimited usage.

How to enter registration code

You should copy and paste registration code into registration box of Show Hidden Files. Run the program, and then go to the Help menu. Select “Enter registration code…”. Copy and paste registration code and click OK button.

If you using Site or World license of Show Hidden Files and has a Find Protected installed on several computers, then please contact us for reg_key.key file, which will allow to enter registration code much faster.

How to recover registration code in a case of computer crash

Please, contact us using on-line contact form. Put your registration details in message body. We need to know what is your order ID number or what e-mail have you used to register.

Product upgrades

How to download the latest version of Show Hidden Files

You should visit download section of product’s web site:

http://findprotected.com/download.htm  to download the latest version of Show Hidden Files.

Please, backup Show Hidden Files you are using now.

Then run downloaded file to install it. Please, use the same installation path as you used for previous version of Show Hidden Files.

Once you finished installation you will have a new version of Find Protected.

How to update Show Hidden Files

For registered users.

Any registered user can download and update Show Hidden Files. Please note: you will not be asked to enter registration code again.

For potential users.

You can download and install Show Hidden Files updates as long as your 30-days evaluation period expires. Please note: installing new version will keep you trial days number the same. For example if you have 4 days to try Show Hidden Files 1.0, you will have 4 days to try Show Hidden Files 2.0.

If you have Show Hidden Files expired but still want to try new version of Show Hidden Files, please contact AKS for temporary registration key, so you will be able to evaluate new Show Hidden Files during several days.

Upgrades notifications

All registered users of Show Hidden Files will receive update notification on releases of new version of Show Hidden Files.

Potential customers can subscribe to Show Hidden Files newsletter. It is free.

Support

How to obtain information about that or other feature

First we should recommend to browse AKS knowledge base, represented on Show Hidden Files web site.

Please visit Solutions section and Frequently Asked Questions.

If you have not found answer or have some other questions, that please feel free to contact us using on-line contact form on http://findprotected.com/support.htm page.

How your support query is being processed

Read more about AKS-Support service and how your support query is being processed: http://www.findprotected.com/support/aks_support_service_description.htm

 

 

 

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